About Us
Patterson Retro is a UK pet supplies store selling feeding, comfort, walking and grooming products for dogs and cats. We sell online and ship to customers across the United Kingdom.
What We Sell
Our range covers five areas of everyday pet care: feeding and hydration (bowls and a water fountain), comfort (cushions and mats), walking and travel (harnesses, leads, a car seat cover and a collar), grooming (a slicker brush and a deshedding glove), and play (a collapsible tunnel and a treat-dispensing puzzle toy). Each product is chosen for regular, practical use rather than as a one-off novelty purchase.
Product Information
Materials are chosen to suit each product's job rather than a single house material across the range. Feeding items use food-grade silicone or ceramic; walking gear uses nylon webbing and oxford fabric; grooming tools combine stainless steel or silicone with a plastic handle. As one concrete example, the raised ceramic bowl set pairs two 400ml ceramic dishes with a bamboo stand, raising each bowl to a fixed height rather than floor level. Every product page states the material, relevant dimensions, and any care instructions, such as whether a part is dishwasher-safe or machine washable, so the listing itself answers the questions a buyer would otherwise have to ask.
Ordering & Fulfillment
Orders are placed directly through the website and confirmed by email once payment is authorised. Processing takes 1 to 3 business days before an order ships, and standard delivery is free on every order with no minimum order value. Once an order ships, a tracking number is emailed so the delivery can be followed to arrival. Delivery typically follows within 3 to 7 business days of dispatch, giving a total window of roughly 4 to 10 business days from order to delivery.
Store Policies
Shipping, returns, refunds, payment and privacy terms are set out in full on their own pages, linked in the footer of every page. We recommend reviewing the relevant policy before completing a purchase, particularly the Shipping Policy and Return & Refund Policy, so the delivery window and return window are clear before an order is placed.
Customer Support
Support is reachable by email, phone or the Contact page, with full details in the block below.
Social Media
Contact
Business Name: Patterson Retro
Email: support@pattersonretro.co.uk
Telephone: +44 168 985 6867
Business Address: 257 High St, Arbroath DD11 1EE, United Kingdom
Customer Service Hours: Monday to Saturday, 10:00 AM - 5:00 PM