Privacy policy

Information We Collect

We collect the personal data needed to process your order and provide support: contact details (name, email, phone, delivery address), order information (items purchased, order history), payment information (processed by our payment provider; we do not store full card details), and basic device and browsing data collected through the website.

How We Use Your Information

We use your information to fulfil and deliver your order, provide customer support, and, where you have opted in, to send marketing communications. We do not use your data for any purpose beyond these without telling you.

Third-Party Sharing

We share personal data with the third parties needed to fulfil an order and run the store: payment processors, shipping couriers, and website analytics providers. We do not sell personal data to third parties.

Cookies & Tracking Technologies

The website uses cookies and similar tracking technologies to keep your cart working, remember preferences, and understand how the site is used, so it can be kept working correctly.

Data Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Data Retention

We keep personal data for as long as needed to fulfil the purpose it was collected for, including any legal or accounting requirements that apply afterward.

Children's Privacy

We do not knowingly collect personal data from children under 13.

Changes to This Policy

Updates to this policy are posted on this page with a revised effective date.

Legal Basis for Processing

We process personal data on the basis of performing our contract with you (fulfilling your order), our legitimate interests (running and improving the store), and, where applicable, your consent (for example, marketing communications you have opted into).

International Data Transfers

Where personal data is transferred outside the UK, we use appropriate safeguards, such as contractual protections with the receiving party, to protect it.

Your Rights Under UK GDPR

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, to receive a copy of it in a portable format, and to object to certain processing. Contact us to exercise any of these rights.

Right to Complain to the ICO

If you believe your data has been mishandled, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.

Data Controller Identity

The data controller for personal data collected through this website is Patterson Retro, 257 High St, Arbroath DD11 1EE, United Kingdom.

Contact

Business Name: Patterson Retro
Email: support@pattersonretro.co.uk
Telephone: +44 168 985 6867
Business Address: 257 High St, Arbroath DD11 1EE, United Kingdom
Customer Service Hours: Monday to Saturday, 10:00 AM - 5:00 PM